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Current Enforcement Activity

Where RQIA identifies concerns about a particular service it may take enforcement action to ensure the safety, wellbeing and protection of those using the services. We may also take enforcement action where we identify non-compliance with regulations and/or standards.

RQIA publishes details of all enforcement action at adult health and social care services on this web page - current enforcement activity is detailed below.

Name Enforcement Action
Bluebird Care

A failure to comply notice was issued to Bluebird Care on 08 August 2018, relating to quality monitoring reports.

  • Compliance required by 15 October 2018
Extra Care

Two failure to comply notices were issued to Extra Care on 07 June 2018 and extended on 10 August 2018, relating to missed and late calls, and staff supervision.

  • Compliance required by 07 September 2018
Hawthorn House

Two failure to comply notices were issued to Hawthorn House on 11 July 2018, relating to staffing arrangements, and medicines management.

  • Compliance required by 22 August 2018
NIAS - Bangor Ambulance Station

Two improvement notices were issued on 02 October 2017. Compliance was achieved against notice 2, relating to patient safety, on 31 October 2017.  Notice 1, relating to governance issues, was extended on 8 November 2017, 19 February 2018 and 27 April 2018.    

  • Compliance is required by 31 October 2018.
NIAS - Broadway Ambulance Station (Belfast)

Two improvement notices were issued on 02 October 2017. Compliance was achieved against notice 2, relating to patient safety, on 31 October 2017.  Notice 1, relating to governance issues, was extended on 8 November 2017, 19 February 2018 and 27 April 2018.  

  • Compliance is required by 31 October 2018.
NIAS - Craigavon Ambulance Station

Two improvement notices were issued on 19 February 2018, relating to patient safety and governance issues. Compliance was achieved against notice 2, relating to patient safety, on 27 March 2018. Notice 1, relating to governance issues was extended on 27 April 2018.

  • Compliance is required by 31 October 2018.
NIAS Trust

On 12 March 2018, DoH accepted RQIA’s recommendation to implement a special measure to strengthen governance and assurance arrangements within the Northern Ireland Ambulance Service Trust (NIAS).

RQIA has recommended the secondment into NIAS of a senior practitioner with experience in infection prevention/control and governance and assurance. This secondment should be for a period of three months in the first instance.

Oak Tree Centre

Two failure to comply notices were issued to The Oak Tree Centre on 27 June 2018, relating to care issues, and health and safety risks.

  • Compliance is required by 20 August 2018.