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COVID-19 (Coronavirus)

CONTACT US

  • 028 9536 1111

RQIA COVID-19 Support - Care Homes

The RQIA Web Portal has now been enabled to allow Nursing and Residential Care Homes to update HSC organisations about information pertaining to Covid-19 in a streamlined and timely way.

The RQIA portal can be accessed by authorised users here: https://portal.rqia.org.uk/

To enable care services to maintain safe care and service delivery during the current surge, RQIA has established its Guidance Team.  This team will have a primary focus on providing guidance to these services.  This team will continue to receive feedback and concerns from staff members, service users/patients and members of the general public. 

RQIA’s Guidance Team will be available seven days a week from 9.00am to 5.00pm, from Saturday 7 November 2020 until Friday 18 December 2020.  You can contact our team on 028 9536 1990. 

For the latest information on Covid-19 testing in care homes, visit the Public Health Agency website at the following link:

https://www.publichealth.hscni.net/covid-19-coronavirus/testing-and-tracing-covid-19/testing-covid-19/regular-testing-care-home


RQIA COVID-19 Support - Domiciliary Care Agencies

To enable care services to maintain safe care and service delivery during the current surge, RQIA has established its Guidance Team.  This team will have a primary focus on providing guidance to these services.  This team will continue to receive feedback and concerns from staff members, service users/patients and members of the general public. 

RQIA’s Guidance Team will be available seven days a week from 9.00am to 5.00pm, from Saturday 7 November 2020 until Friday 18 December 2020.  You can contact our team on 028 9536 1990. 

RQIA Update app: https://rqiani.glideapp.io/

The RQIA Update app allows domiciliary care service managers to contact us, raise issues and request a call back from one of our Inspectors. 

For a guide on how to download and use the app, click here


Private Dental Practices

Dental practices can access a copy of the latest guidance relating to the preparation for the re-establishment of the GDS here.


Find out more about how we can help in the video below:

 

For queries relating to specific patients or the provision of PPE, services should continue to liaise with the relevant HSC trust.  

All other services should continue to contact us via phone: 028 9536 1111 or email: info@rqia.org.uk

Other Links/Guidance

The Department of Health and the Public Health Agency have published guidance and advice on their websites.  RQIA is encouraging all providers to visit these websites regularly for the latest information about Coronavirus.